In-Home Massage on Waikiki

Conde Nast Traveler

The worst part about L.A. is—surprise—the traffic, so I use Zeel "massage on demand" when I’m in town. I recently went to a trade show and was on my feet for 16 hours straight, so I had arranged for a masseuse to come to my friend's house, where I was staying. It was incredible to have a massage outside in the backyard and actually smell the grass—an unheard-of luxury in New York.

People

Easy tips to help you look and feel like your best self. 27. Book an in-home massage. The Zeel app lets you order a session like you would your dinner

Women's Health

"Vibration, gentle pressure, and mild heat are conducive to stress relief," says Eva Carey, a massage therapist and national community director of on-demand massage company Zeel. "The scalp holds a lot of tension–even a 10-minute massage can soothe a headache, better your mood, and boost energy." "Foot massage can reduce pain and swelling, especially if you stand all day," says Carey. "The heat works to soften muscle tissue, making the massage more effective."

The Wall Street Journal

Zeel Networks Inc., an on-demand massage provider, has closed $10 million of a $12 million Series A round. The funding comes as the service, which is available in 20 cities, is slated to expand into three more areas. Zeel plans to launch in Phoenix, Austin and Seattle on Monday. Emil Capital Partners led the round, which has participation from Slow Ventures, Partech Ventures, New Atlantic Ventures and Spafinder. The company didn’t disclose its valuation but has raised $15 million to date. Zeel took a circuitous path to its on-demand massages business. When the company first launched in 2010, its founders envisioned it would be a service like ZocDoc but for alternative medicine. Instead the team quickly noticed half the bookings the company received were for massages. They also observed that more than 50 % of the 25,000 bookings they received were for massages in the next four hours. As the team pivoted into on-demand massages, it moved to address concerns of customers and practitioners. The company also thought it could get the best therapists if it could provide them a feeling of security. The app requires customers to prove their true identity using a social security number or a scan of a government-issued ID. Zeel Chief Executive Samer Hamadeh said this discourages bad behavior among clients. “The whole industry was screaming for a service to do this,” Mr. Hamadeh said. Unlike other on-demand services, the Zeel app also lets customers know how much of the amount they paid actually goes to the therapist. Mr. Hamadeh said this encourages customer loyalty because they know the therapists are paid well on the platform. Zeel is one of several companies that have realized there is a large market for on-demand massages in the home. Mr. Hamadeh said he knows of at least a dozen startups in the category. Soothe Inc. raised $35 million in Series B funding earlier this month. Soothe also acquired competitor Unwind Me in the fall. Correction: A previous version of this article said Zeel raised $11.5 million to date. The company has raised $15 million to date.

Bloomberg Business

Victoria Land’s back aches. It’s been a month since the 31-year-old public-relations manager’s last massage—her schedule’s unpredictable. And almost as bad was the effort she used to have to put into trying to book an appointment at her local spa. Instead, she pulls out her iPhone and opens Zeel, an app that summons a masseuse to her on demand. “It can fit into my timetable,” she says. “The fact that you just do the whole thing in your apartment—it’s just the best thing that ever happened.” In 19 U.S. cities, Zeel can send one of its 5,000-plus licensed massage therapists to your home, office, or hotel room in as little as an hour. Massages start at $105 for an hour, with prices varying by location, duration, and whether the customer needs a massage table. For devotees like Land, who says she uses the service at least once a month, the company offers a “Zeelot” package that includes a year of monthly massages starting at $84 per session. The app handles payment, including tax and tip, through a stored credit card, so no cash changes hands. The customer can also specify a male or female therapist. Besides vetting the therapists, Zeel requires would-be customers to enter a Social Security number, or submit a photo of a driver’s license or passport, when they register for the service. Chief Executive Officer Samer Hamadeh says this deters 30 percent of people from completing the sign-up process, but it’s worth it. “We have to verify who you are,” says Hamadeh. “There’s a lot of creepy guys that think massage means something else.” Most of the therapists have other sources of income, splitting their time among spas, client visits, or other careers. Karina Yanku, who’s been working as a massage therapist for 19 years, says app bookings have helped stabilize her workload. “It was becoming harder to make a living,” she says. “I started with Zeel three years ago, and I’ve never made so much money in my life.”

Parade Magazine

Zeel Zeel Massage On Demand No really, this is the BEST.GIFT. EVER. Zeel will bring him a same-day, in-home massage with the best licensed therapists. You can share the joy of an in-home Zeel Massage with a gift card in the amount of your choice. But my personal suggestion is to share in the experience together with a couples massage! Zeel Massage Therapists are all vetted by the Zeel team. They are top professionals with extensive training and experience at great massage schools, spas, and salons. They are fully licensed. The company meets all their therapists in person, check their credentials, and continuously train them to meet the highest standards of Zeel customer service. (I tried it myself and it was a fantastic experience!)

CNBC

WSI Sports CEO Joel Wiens and Zeel Founder & CEO Samer Hamadeh discuss the on-demand, sharing economy and how it's changing the overall economy.

The New York Times

Who has time for a spa day? Along with need-it-now services like virtual check-in and grab-and-go meals, hotels are offering 12-minute exfoliation treatments and 10-minute massages for travelers who want their spa treatments in the time it takes to microwave garlic potatoes. No longer the purview of airports, lickety-split beauty and wellness treatments are augmenting the traditional spa menus at hotels and resorts. In the wake of the 2008 recession, many spas began offering shorter treatments for consumers who could no longer afford to indulge: Some 75 percent of spas added abbreviated treatments to their menus, according to the International Spa Association. The trend stuck, and appears to be taking on renewed significance at a time when beauty and wellness-on-demand apps like Glamsquad and Zeel allow people to book and receive massages, manicures, makeup applications and blowouts wherever they are — an Airbnb rental, an office building — with a few taps on a smartphone. Among the nascent players is JW Marriott Hotels and Resorts. The upscale chain is rolling out its Spa by JW concept with treatments that last 12 to 25 minutes and can be booked without an appointment. Treatments include scalp massages, shoulder massages and hand exfoliation and moisturizing, and are offered in chairs tricked out with scent infusers, noise canceling technology and smartphone charging stations. “It gives our travelers who honestly don’t have the time to do the full spa treatment the ability to refresh or calm down after a flight,” said Mitzi Gaskins, Marriott International’s vice president of luxury brand management. So far, Spa by JW is in a couple of hotels, including the new JW Marriott Houston Downtown and the JW Marriott Mumbai Sahar in India; some 25 spas are in the pipeline. Ms. Gaskins said the concept grew out of Marriott’s research, which included talking to avid spagoers around the world as well as guests who don’t usually frequent hotel spas. Some felt intimidated by the typical spa setup, which often includes a secluded location within a hotel, a seemingly aloof reception desk staff and undressing and putting on a robe. Spa by JW is designed to be in a busy area of a hotel; a kind of additional lounge for guests that also offers quick pick-me-up treatments that can be booked on a whim rather than reserved a week before. The 12-minute tension-release massage at the JW Marriott Houston Downtown, for example, is $25; the 90-minute deep-tissue intensive muscle release massage is $200. In December, Viceroy Snowmass in Colorado began offering its “ski-in/ski-out spa treatments” for skiers and snowboarders who want to spend a full day on the slopes but don’t mind pausing for a bit of pampering. Guests can ski right up to the spa, hand their skis and poles to a “ski valet,” and then take an elevator down to the spa for treatments that last 30 minutes. A Mediterranean lunch with healthful bites including hummus, olives and roasted vegetables is part of the package and may be eaten during the treatment — to save time, of course. The most popular treatment, according to Debbie Alcorta, the spa operations manager for Viceroy Snowmass, is “Kick Off Your Boots” (30 minutes; $95 for the treatment, lunch and gratuity), which includes a foot bath in warm water, a lemongrass mimosa scrub, cuticle grooming and a hot stone massage. And good news for those who want to rush back out to the slopes: You don’t even have to don a robe. “We can just roll up your ski pants and your little second-skins, do the treatment and get you on your way,” said Ms. Alcorta. Another treatment, “Warm Up Your Hands and Toes” (30 minutes; $95 for the treatment, lunch and gratuity) is a hydrating hand and foot therapy to combat dry winter skin that, like “Kick Off Your Boots,” is performed in a communal spa suite. Skiers can walk-in, ahem, ski-in, for appointments between 11 a.m. and 2 p.m., or make a reservation for a specific time, Ms. Alcorta said. When they’re done they can use the rest of the spa facilities, including a relaxation lounge. “And then they can get back on the slopes,” she said. While not every hotel spa is quite so convenient, a number have “express” menus, like the 21c Museum Hotel in Cincinnati, which offers 30-minute Swedish massages ($75), pedicures ($45) and facials ($85). There’s also a 10-minute massage called the “See You in Ten” ($25). At the same time, on-demand beauty and wellness services that send stylists and therapists to people’s homes or vacation rentals are becoming more popular. Zeel offers appointments every day of the year (holidays, too) in more than a dozen cities, including New York, Los Angeles, Miami, Chicago and Washington. A recent search showed that a therapist who could come to Midtown Manhattan to give an hourlong Swedish massage, for example, would cost $130 before 18 percent gratuity (automatically added to the bill) and tax, for a total of $159.25. The company recently introduced Zeel Concierge, a service that allows hotels and spas to book appointments that they normally couldn’t because of, say, a guest’s last-minute request or a lack of staffing. Now hotel concierges and spa staff can book appointments using Zeel massage therapists, according to Spafinder Wellness, an industry marketing and media group. It’s little wonder Zeel and similar services with apps such as Soothe, StyleBee and Glamsquad are finding success in the age of Uber, when immediacy and personalization are prized. “Sometimes a busy schedule only leaves an hour between work and a night on the town to get rested and beautiful,” says a new report by Spafinder Wellness 365. “Customers are increasingly willing to forgo the experience of a spa — or at least periodically complement it — in exchange for the convenience and flexibility of wellness on-demand.” Is the 90-minute massage doomed? Hardly. Luxury hotels and resorts continue to introduce hour-plus treatments for those who want to spend the afternoon slathered in olive oil body butter, or have a deep-pore cleansing. But it’s now easier than ever to get a quick fix, whether you just stepped off a plane or a ski slope.

In-Home Massage in Waikiki

How It Works

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With Zeel, summoning a massage therapist to your home… takes less time than it does to find your car keys.

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Civilization as we know it has officially reached its pinnacle.

Send them to the spa--in their living room. Zeel delivers top-notch massage therapists to your home.

Best In-Home Massage in Waikiki Made Easy

Waikiki Massage Therapists

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Zeel is available in Waikiki and other nearby areas

The Press Loves Zeel

Conde Nast Traveler

People

Women's Health

The Wall Street Journal

Bloomberg Business

Parade Magazine

CNBC

The New York Times

Frequently Asked Questions

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Zeel is available in Waikiki
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